Finally, I attempted to find a contact email on your website without luck, which is in itself absolutely ridiculous.

Instead of pleasantly explaining the rules of handling cards, she grunted at me for making mistakes. Next at the blackjack table, I was confronted by a frowning dealer at the blackjack table with a bad attitude. He then turned his back on me and went back to watching TV instead of working. Then at the lounge, my apparently-unusual drink order was met with disdain by a rude bartender, who twisted his face at me in judgment before begrudgingly fulfilling my order. Hours later, there still weren't any new pretzels. When I asked the woman at the counter if they were going to make more, she said she did not know and that wasn't her call to make, whatever that's supposed to mean. The 'soft' pretzel I ordered was hard and unappetizing. The first incident was at your snack bar. There were multiple instances of rude, dismissive behavior which I found very off-putting. Below is an message which I have unsuccessfully tried to send to DM because they do not apparently have email addresses made available to the public: To whom it may concern: Allow me to express my extreme displeasure at the terrible customer service I received at your casino yesterday.

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